Adjuster Technical Courses (2 - 5 day)

(Click on any Class Title to view a brief description.
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Basic Skills for the New Claims Adjuster 
Auto Policy - Detailed 
Homeowner Coverages-Part 1 Liability
Homeowner Coverages-Part 2 Property 
Advanced Liability 
Advanced Auto 
Advanced Property

 

Basics Skills for the New Claims Adjuster A 2-day workshop designed to assist new claims adjusters with some fundamental skills and knowledge they will need to rely upon as they begin to mold themselves into the claims adjuster position. This course is most helpful after any in-house training is conducted that initiates the new adjuster into the basics of policy interpretation, basics of negligence, simple negotiation, minor time management issues (handling mail and diary), legal liability, customer service and empathy, etc. . .

Auto Policy - Detailed A week long program designed specifically for adjusters requiring an in depth look at the auto insurance policy. Subjects include: .

• Day 1 . .Overview of the auto policy - eligible vehicles; summary of coverages; declarations, agreement and definitions. Duties after an accident or loss; general duties; additional duties for uninsured motorist coverage; general provisions (bankruptcy, changes in the policy, fraud, legal action against the insured); policy period and territory; termination; two or more auto policies.
• Day 2    Liability coverage - insuring agreement; insured person;supplementary payments; liability coverage exclusions; limit of liability; out of state coverage; compliance with financial responsibility laws; other insurance.
• Day 3 .  Medical payments coverage - insuring agreement; insured person; exclusions, limit of liability, other insurance.
• Day 4 .  Uninsured motorist coverage - insuring agreement; insured; uninsured vehicle; exclusions; limit of liability; other insurance; arbitration; under-insured motorist coverage.
• Day 5    Comprehensive and Collision coverages - insuring agreements, definitions; exclusions; transportation expenses;.limit of liability; payment of loss; other insurance; and appraisal.

Homeowner Coverages-Part 1 Property A 3 day program designed specifically for adjusters requiring an in depth look at the Homeowner's insurance policy property section. Program includes:

• Day 1 .Overview of the Homeowners policy - Contract structure; Policy.definitions; Property Coverages (Dwelling, Other Structures, Personal Property)
• Day 2 .Property Coverages (Loss of Use, Additional coverages); Property Perils (Perils relating to each coverage).
• Day 3 . Exclusions; Conditions; General Provisions.. Throughout this program, real-life, practical scenarios are given as part of the problem solving exercises. Basic policy interpretation skills are developed, along with a good understanding of coverage interpretation. . .

Homeowner Coverages-Part 2 Liability A 3-day program designed specifically for adjusters requiring an in depth look at the Homeowner's insurance policy liability section. Program includes:

• Day 1 . Overview of the Homeowners policy - Contract structure; Policy Definitions.
• Day 2 . Liability Coverages (Personal Liability, Medical Payments to Others)
• Day 3 . Exclusions; Conditions; Additional Coverages, General Provisions. Throughout this program, real-life, practical scenarios are given as part of the problem solving exercises. Basic policy interpretation skills are developed, along with a good understanding of coverage interpretation. . .

Advanced Liability A 5-day program designed for the experienced liability adjuster to explore in-depth areas of coverage, liability and damages. Difficult coverage analysis, advanced liability applications and theories, and highly severe and complicated damage scenarios are developed and solved in this interactive 5 day course. Students gain a heightened sense of how their claim handling affects litigation, and develop action steps to deal with difficult liability cases in the future.  

Homeowner Coverages-Part 1 Property & Part 2 Liability Combined A 5 day program designed specifically for adjusters requiring an in depth look at the Homeowner's insurance policy property section and liability section. Program includes:

• Day 1 . .Overview of the Homeowners policy - Contract structure; Policy definitions; Property Coverages (Dwelling, Other Structures, Personal Property).
• Day 2 . .Property Coverages (Loss of Use, Additional coverages); Property Perils (Perils relating to each coverage).
• Day 3 . .Property Exclusions; Conditions; General Provisions.
• Day 4 . .Liability Coverages (Personal Liability, Medical Payments to Others).
• Day 5 . .Liability Exclusions; Conditions; Additional Coverages; General Provisions. Throughout this program, real-life, practical scenarios are given as part of the problem solving exercises. Basic policy interpretation skills are developed, along with a good understanding of coverage interpretation. . .

Advanced Auto A 5-day program designed for the experienced auto adjuster to explore in-depth areas of coverage, liability and damages. Difficult coverage analysis, advanced liability applications and theories, and highly severe and complicated damage scenarios are developed and solved in this interactive 5 day course. Students gain a heightened sense of how their claim handling affects litigation, and develop action steps to deal with difficult liability cases in the future. . .

Advanced Property A 5-day program designed for the experienced property adjuster to explore in-depth areas of coverage, liability and damages. Difficult coverage analysis, advanced liability applications and theories, and highly severe and complicated damage scenarios are developed and solved in this interactive 5 day course. Students gain a heightened sense of how their claim handling affects litigation, and develop action steps to deal with difficult liability cases in the future.